Returns & Exchanges
At Girlfriend Collective, we believe in being kind to the planet and your body, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed items in their original packaging. Please note that a $7 restocking fee applies to returns for a refund, while exchanges and store credit returns are always free.
Return Process
- 1.Start Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to pull up your purchase history.
- 2.Select Items
Choose the specific items you wish to return or exchange and provide a reason for the request to help us improve our sustainable designs.
- 3.Print and Pack
Download your prepaid shipping label, securely pack your items in the original eco-friendly mailer, and drop it off at any authorized carrier location.
- 4.Get Refunded
Once our warehouse receives and inspects your items, we will process your refund to your original payment method or issue store credit within 7-10 business days.